Privacy Policy

We respect the privacy of visitors to the website and ensure that the personal information you provide is treated confidentially.

The processing of personal data is based on the 'Act of 30 July 2018' on the protection of natural persons with regard to the processing of personal data.


Collection, recording and processing of data
We collect, register and process personal data of our customers. Certain information must be expressly communicated, such as for the use of some parts of the website, the purchase of a product, the participation in a competition, the creation of an account, etc.
Other data is collected automatically by 'cookies' and other systems/applications that collect information (such as IP address, use of the site, language and browser type, ...).
The data communicated, expressly or by automated means, is recorded and processed in the database of Anna Pops, Eugeen Bosteelsstraat 10, 9300 Aalst, VAT BE 0727.965.303.

Anna Pops is responsible for the processing of personal data collected via the website and/or other channels and controls the processing that other parties carry out at her request.
The data is also automatically accessible to other Anna Pops companies.

Use of your data
You guarantee that the information you provide is correct and complete.

When purchasing items from our webshop, you must identify yourself before you can make a purchase. This allows us to support you with technical or other problems and provides Anna Pops with insight into your profile and interests through your use of this login.

Your personal identification data (surname, first name, gender and date of birth), your contact details (address, e-mail address and telephone number) and your financial identification data (bank details) are processed in order to correctly process your order. This data is therefore processed for the execution of the agreement. The information you provide is necessary for the proper processing and shipping of your order and/or to comply with your request and is stored in your account. The aforementioned data, in combination with your electronic identification data (IP address, location data, cookies, browser and language preferences), is used for various other purposes:

  • Improving the quality of the website, both technically and in terms of content.
  • Improving services.
  • Providing information via e-mail, such as updates to the website, but also product recommendations and offers that may interest you based on previous orders you have placed with us. You will only receive the newsletter after you have registered or with explicit consent.
  • Fraud prevention and control.
How long is the data kept?
  • We keep your Personal Data for as long as this is necessary in relation to the purposes of the processing.
  • Invoicing data: In accordance with legal obligations regarding accounting, these documents must be kept for 7 or 10 years after the last invoice date.

Click behavior and visitor data
General visitor data is kept on the website. In this context, in particular, the IP address of your computer, any user name, the time of request and data that a visitor's browser sends can be registered and used for statistical analyzes of visiting and clicking behavior on the website. Also We use this to optimize the operation of the website.
We try to anonymize these data as much as possible. This information is not provided to third parties.

Google Analytics
We use Google Analytics to track how users use the Website and how effective our AdWords advertisements are on Google search result pages. The information thus obtained, including the address of your computer (IP address), is transferred to and stored by Google on servers in the United States. read it Google privacy policy for more information, as well as the specific Google Analytics privacy policy .

Facebook and Instagram
This site contains buttons to promote or share pages on social networks Facebook and Instagram. These buttons are realized by code provided by Facebook and Instagram themselves. This code places, among other things, a cookie (see cookie policy).
Please read the privacy statement Facebook and from Instagram (which may change regularly) to see what they do with your personal data that they process with this code.

Newsletter
We offer a newsletter with which we want to inform interested parties about news regarding Anna Pops, our services and related matters. Your email address will only be added to the list of subscribers with your explicit consent. Every newsletter contains a link with which you can unsubscribe. The newsletter subscriber base is not provided to third parties.

Inspection, correction and right of objection
If you have a relationship with us, you have the option to view your personal data upon written request. If the overview we provide contains inaccuracies, you can request us in writing to change the data or have it removed. In addition, you can inform us in writing if you do not want to be contacted with information about our products and services by reporting this to the following address:
Anna Pops
Eugeen Bosteelsstraat 10
9300 Aalst
or by email: info@annapops.be

Adjust privacy statement
We reserve the right to amend this privacy statement. Changes will be published on this website.

Information about our cookie policy
Anna Pops uses cookies to make your surfing experience easier and more pleasant and to better tailor the content of the site to your needs and preferences. You can refuse the installation of cookies, but then some parts of our site will not work or will not work optimally. If you visit our site without adjusting your cookie settings and click the "continue" link, we assume that you accept the installation of cookies.

What is a cookie?
A cookie is a text file that is placed by the server of a website in the browser of your computer or on your mobile device when you visit the website. The cookie contains a unique code that allows your browser to be recognized during your visit to the website (a so-called 'session' cookie) or during subsequent, repeated visits (a so-called 'permanent' cookie).
Cookies can be placed by the server of the website you visit or by partners with whom this website collaborates. A website's server can only read the cookies it has placed itself, it has no access to other information on your computer or mobile device.
Cookies are stored on your computer or mobile device in the folder of your browser.
The content of a cookie usually consists of the name of the server that placed the cookie, an expiration date and a unique numerical code.
Cookies generally make the interaction between the visitor and the website easier and faster and help the visitor to navigate between the different parts of a website. Cookies can also be used to make the content of a website or the advertising on a website more relevant to the visitor and to adapt it to his personal taste and needs.

Which cookies does Anna Pops use?
1. Functional cookies
Functional cookies are cookies that are strictly necessary for the functioning of the website. We use a functional cookie when you log in. This cookie ensures that you remain logged in as long as you surf on annapops.be.
2. Website settings
These cookies store your preferences to make the website more user-friendly. For example: a cookie that keeps track of the choice you made on the home page, a cookie that keeps track of whether you have already been asked to participate in a survey so that we do not repeatedly submit the same survey to you and a cookie that keeps track of whether you have clicked on the cookie warning OK or not. These cookies are not strictly necessary for the functioning of the site.
3. Anonymous and third party analytics cookies
These cookies analyze the users of our website. For example: how many visitors visit, which pages were viewed, ...
Third party analytics cookies are placed by third parties that offer tools for analyzing users on our website. Google Analytics is a well-known example of this.
4. Third party tracking cookies These cookies are placed by Facebook when you view an item on our website. The purpose of tracking cookies is to collect information about users, their surfing behavior and their interests. When you surf, certain websites can recognize that cookie and show you personalized advertisements and targeted online advertising.

How can you manage your cookies?
You can refuse the installation of cookies via your browser settings. On http://www.aboutcookies.org/ You will find the method for refusing cookies for the most commonly used browsers.
You can delete already installed cookies from your computer or mobile device at any time.