Privacy policy

We respect the privacy of website visitors and ensure that the personal information you provide to us is treated confidentially.

The processing of personal data is based on 'Law of 30 July 2018' on the protection of natural persons with regard to the processing of personal data.


Collection, registration and processing of data
We collect, register and process personal data from our customers. Certain data must be explicitly communicated such as for the use of some parts of the website, purchase of a product, participation in a competition, creation of an account,....
Other data are collected in an automated way by 'cookies' and other systems/applications that collect information (such as IP address, use of the site, language and type of browser, etc.).
The data communicated, explicitly or in an automated manner, are included and processed in the database of Anna Pops, Eugeen Bosteelsstraat 10, 9300 Aalst, VAT BE 0727.965.303.

Anna Pops is responsible for the processing of personal data collected through the website and/or other channels and controls the processing carried out by other parties at its request.
The data is also automatically accessible to other possible companies of Anna Pops.

Use of your data
You guarantee that the data you communicate are correct and complete.

When purchasing items from our webshop, you must identify yourself before making a purchase. This allows us to support you in case of technical or other problems and provides Anna Pops with insight into your profile and interests through your use of this login.

Your personal identification data (name, first name, gender and date of birth), your contact data (address, e-mail address and telephone number) and your financial identification data (bank details) are processed in order to correctly process your order. These data are thus processed for the performance of the agreement. The data you provide are necessary for the proper processing and shipment of your order and/or to fulfil your request and are stored in your account. The aforementioned data, in combination with your electronic identification data (IP address, location data, cookies, browser and language preferences), are used for various other purposes:

  • Improving the quality of the website, both technically and in terms of content.
  • Improving services.
  • Providing information via e-mail, such as updates to the website, as well as product recommendations and offers that might interest you based on previous orders you have placed with us. You will receive the newsletter only after you have registered or via express consent.
  • Fraud prevention and control.


How long will data be kept?

  • We retain your Personal Data for as long as is necessary in function of the purposes of the processing.
  • Invoicing data: : pursuant to legal obligations around accounting, these records must be kept for 7 or 10 years after the last invoice date.

Click behaviour and visitor data
General visit data is kept on the website. In this context, in particular the IP address of your computer, any user name, the time of request and data sent by the visitor's browser may be recorded and used for statistical analyses of visiting and clicking behaviour on the website, as well as to optimise the functioning of the website.
We try to anonymise this data as much as possible. This data is not provided to third parties.

Google Analytics
We use Google Analytics to track how users use the Website and how effective our Adwords ads are at Google search result pages. The information thus obtained, including your computer's address (IP address), is transmitted to and stored by Google on servers in the United States. Please read Google's privacy policy for more information, as well as Google Analytics' specific privacy policy.

Facebook and Instagram
This site includes buttons to promote or share pages on social networks Facebook and Instragram. These buttons are realised by code provided by Facebook and Instagram themselves. Among other things, this code places a cookie (see cookie policy).
Please read the privacy statement of Facebook and of Instagram (which may change regularly) to see what they do with your personal data that they process with this code.

Newsletter
We offer a newsletter through which we want to inform interested parties about news related to Anna Pops, our services and related matters. Your e-mail address will be added to the list of subscribers only with your explicit consent. Each newsletter contains a link that allows you to unsubscribe. The newsletter subscriber file will not be provided to third parties.

Inspection, correction and right of objection
If you have a relationship with us, you have the opportunity to view your personal data upon written request. If the overview provided by us contains inaccuracies, you can request us in writing to change the data or have it deleted. In addition, you may notify us in writing if you do not wish to be contacted with information about our products and services by notifying us at the following address:
Anna Pops
Eugeen Bosteelsstraat 10
9300 Aalst
or by e-mail: info@annapops.be

Amendments to privacy statement
We reserve the right to amend this privacy statement. Changes will be published on this website.

Info about our cookie policy
Anna Pops uses cookies to make your browsing experience easier and more pleasant, and to better tailor the content of the site to your needs and preferences. You can refuse the installation of cookies, but then some parts of our site will not work or will not work optimally. If you visit our site without changing your cookie settings and click the "continue" link, we will assume that you accept the installation of cookies.

What is a cookie?
A cookie is a small text file that is placed in the browser of your computer or mobile device by a website's server when you visit the website. The cookie contains a unique code that allows your browser to be recognised during your visit to the website (a so-called 'session' cookie) or on subsequent, repeated visits (a so-called 'permanent' cookie).
Cookies can be placed by the server of the website you visit or by partners with which this website cooperates. A website's server can only read the cookies it has placed itself; it has no access to other information located on your computer or mobile device.
Cookies are stored on your computer or mobile device in your browser's folder. Cookies are stored on your computer or mobile device in your browser's folder.
The content of a cookie usually consists of the name of the server that placed the cookie, an expiry date and a unique number code.
Cookies generally make interaction between the visitor and the website easier and faster and help the visitor navigate between different parts of a website. Cookies can also be used to make a website's content or advertising on a website more relevant to the visitor and customised to their personal tastes and needs.

What cookies does Anna Pops use?
1. Functional cookies
Functional cookies are cookies that are strictly necessary for the functioning of the website. We use a functional cookie when you log in. This cookie ensures that you remain logged in for as long as you surf on annapops.be.
2. Website settings
These cookies store your preferences to make the website more user-friendly. For example: a cookie that keeps track of the choice you make on the homepage, a cookie that keeps track of whether you have already been asked to take part in a survey so that we don't keep asking you the same questionnaire over and over again, and a cookie that keeps track of whether or not you have clicked on the OK cookie warning. These cookies are not strictly necessary for the functioning of the site.
3. Anonymous and third-party analytics cookies
These cookies analyse the users of our website. For example: how many visitors visit, which pages were viewed, ...
Third-party analytics cookies are set by third parties that provide tools to analyse users on our website. Google Analytics is a well-known example of this.
4. Third party tracking cookies These cookies are set by facebook when you view an item on our website. The purpose of tracking cookies is to collect information about users, their browsing behaviour and their interests. When you surf, certain websites can recognise that cookie and show you personalised ads and targeted online advertising.

How can you manage your cookies?
Through your browser settings, you can refuse the installation of cookies. At http://www.aboutcookies.org/ you will find how to refuse cookies for the most commonly used browsers.
You can delete already installed cookies from your computer or mobile device at any time.